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Frequently Asked Questions about Garage Doors

Single Door Emg Handle

Q: What kind of maintenance is required of garage doors?

A: To avoid big problems in subsequent years, have your garage door inspected and lubricated each year. An on-site technician can also provide tips on how to extend the life of your garage and safety tips when around garage doors.

Q: If the door panel is damaged, do I need to replace the whole door

A: If the damage is localized and there is no structural damage to the support frame or mechanics, in many cases we can just replace a single section of your door, which saves you the cost of a new door. If the door is older, if the damage is severe, or if the panel cannot be matched, you may need to select a new door.

Q: I'm building a new home. Should I install a single double garage door, or two single garage doors?

A: Regarding a double garage door versus two single garage doors, always opt for two single doors. Less air escapes (or enters), as you usually only open one at a time. There is less weight stress with single doors, and if there is a failure with one, you can always open the other door. Two ordinary single doors call less attention to the garage and can make a better style statement when upgraded.

Q: How do I release the door from the chain drive so that I can open the garage door by hand?

A: With the garage door fully closed, simply pull the red release cord down toward the floor. Always take special caution whenever you release the garage door opener if the door is not in the fully closed position, since the door may want to slam closed when released. If at all possible do not release the garage door when open, except for emergency or security purposes and close the door with caution. Some older openers may not have a red release cord and may need to be released by pulling down a handle, a spring loaded clip, or even possibly unbolting the arm from the door and opener. If you do have an older door that is difficult to disconnect you may want to replace the opener with a new garage door opener that has an easy-pull, red release cord.

Q: What are Torsion Springs?

A: Garage doors are lifted by tightly wound torsion springs above the garage door. Matched in pairs, the springs counterbalance the door's weight. When springs fatigue after so many cycles, one will usually break, with the second spring remaining under great tension. Please be aware, however, that both springs need to be replaced, to maintain proper balance and matched life expectancy. Do not attempt to remove torsion springs, as do-it-yourselfers have been seriously maimed through guess-and-by-golly installation attempts.